Artisan Group Australia, the experienced IT support group based in western Sydney, has launched a new service aimed squarely at small to medium business. 
At the heart of the service, which Artisan has named Tekko - Genuine IT Support, is an exacting procedure to survey the client's IT structure and measure that against current and projected requirements. "Tekko is designed to develop trust and confidence in an area where rapidly changing technology often causes confusion and frustration in businesses," says Artisan Group managing director, David Thompson. "And it allows the enterprise to outsource the management of essential but non-core IT activity, just as most businesses already outsource the management of their specialist legal, accounting and mechanical activities."
The new Tekko support starts with a complete IT system survey that gives you a full understanding of your IT set up. Effectively, an engineer visits your home or office at an agreed time to carry out the audit and health check on your computer system. "Information technology is absolutely essential to competitiveness in every type of business. Our goal with the IT audit is to give companies the kind of actionable information they can use to benchmark IT staffing, evaluate the effectiveness of their current IT structures, and sharpen their competitive edge." "We are committed to giving our customers leading technical support". Artisan offers a comprehensive range of sourcing solutions including managed servers and desktops, application deployment, technical services, security, consulting and training. These services are aimed at one thing -client business continuity. Having itself grown over the last 12 years from a small to medium-size enterprise, Artisan has first-hand experience of dealing with problematic non-core business issues. "We are no stranger to the IT Services market," says Thompson. "Our technical support engineers enjoy working as a team with our clients. Our ability to understand their business requirements and create solutions to help them grow is what sets us apart from other service providers."
About Artisan Group Australia: Artisan Group has been providing IT support to a range of small and mid sized companies since 1993. The company has grown continually and now has several hundred clients across the Australia. Artisan Group provides a variety of IT services including helpdesk and onsite support, project management and business continuity. The company is based at Prospect with on-site engineers throughout different locations across Sydney metropolitan area. DATE 8th December 2009 ISSUED BY John Gilmore PHONE 02 9631 4454
For further information contact: Press release published by Seeking Media. www.seekingmedia.com.au |
