Emerging IT Scoops First Kaseya MSP of the Year AwardThursday 18th February 2010 | 10:19 AM« Back to ListingMelbourne-based Emerging IT was chosen for its ability to market its managed service offering in a new and innovative way. The MSP designed and built its own Lanserve Solution utilizing the Kaseya MSP platform. Lanserve integrates antivirus, anti spam, email defense, disaster recovery, real time monitoring and remote help desk into one complete service at a fixed price. Dean Wilson, Managing Director of Emerging IT, said: "The MSP of the Year Award proves we grasped the managed services model better than some others in the IT services community. The trick is more than simply communicating benefits to your customers - that is the reduction in IT maintenance, support cost and downtime. It's also about how we market our services into specific fields of business with our direct sales team, case studies and Google ad campaigns." Emerging IT is continuously improving its operational efficiencies whilst providing higher levels of customer service. Emerging IT has experienced an impressive growth in revenue, by more than 100 per cent. "With IT automation, we can do more with less," Wilson said. "While we have been able to grow our business more efficiently, our customers enjoy an improvement in uptime and a reduction in support cost. It's a win-win situation." Tim Dickinson, Regional Director at Kaseya Australia and New Zealand, commented: "We believe Emerging IT encapsulates everything we were looking for in our first MSP of the Year Award recipient. We were seeking an MSP partner who can serve as a role model for the local IT services community.
About the award Candidates had to demonstrate to a panel of independent judges how managed services have become a catalyst for innovation, business acumen and company growth.
About Kaseya
For more information please visit http://www.kaseya.com.au/. Press release published by Seeking Media. http://www.seekingmedia.com.au/ |
